Upgrades to Revolution Place Ticketing System

Media Release

April 5, 2019

Upgrades to Revolution Place Ticketing System

Revolution Place is excited to announce a significant upgrade to its online ticketing system which will now feature e-tickets and the ability to print tickets at home for events.

Tickets will now be scanned upon entry at Revolution Place events.

The upgrades rolled out over the weekend and now allow customers a smoother purchasing process online. When purchasing online, options for email and mobile delivery are now available and can be managed on users’ online accounts at RevolutionPlace.com.

The option to transfer e-tickets to another person via users’ online accounts is also available now. During this process, the transfer will disable the barcode on the original tickets and only the newly transferred set will be available for entry to the event.

“We’re very excited by the upgrades to our ticketing system and the new features that give our customers much greater flexibility for events at Revolution Place and the Bowes Event Centre. These service upgrades and enhancements to customer service are very important to us as we continue to find ways to enhance the event experience for our valued customers,”  says General Manager Scott Clark.

For users with existing online accounts, a password reset will need to be completed to access the new features. To do this, click “Forget Password” when logging onto your RevolutionPlace.com account, and follow the instructions on the password reset email sent to your inbox.

New users creating online accounts at RevolutionPlace.com can access the features right away when they set up their account.

Previously purchased physical tickets for upcoming events will still be honoured. Customers with physical tickets who wish to re-send e-tickets to themselves can do so on their online accounts. In this case, the barcode on the physical tickets will no longer be valid and only the new e-tickets will be accepted for entry to the event.

Customers who have previously purchased tickets for upcoming events but have not received physical tickets yet may send themselves the e-tickets using their online accounts.  

The online ticketing system is available only for events held at Revolution Place, and may not be available for events held at external locations for which tickets are sold through the Revolution Place box office.

We look forward to making your experience online and in our venue as smooth as possible. Please contact the box office at 780-538-0387 for any questions or for assistance during this transition.

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Media inquiries

Scott M. Clark

General Manager Events & Entertainment

780-538-0467

sclark@cityofgp.com